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The Power of Words : Putting People First Through Inclusive Language

Language shapes the way we see people, communities, and the world around us. The words we choose can either open doors or reinforce exclusion. Inclusive language is about using words that respect diversity, dignity, and human rights. It avoids stereotypes and recognizes people for who they are, not what society labels them as.

“The words we use matter because they shape the way we think.” — Lera Boroditsky we use

At its core, inclusive language acknowledges differences in gender, disability, culture, age, ethnicity, and lived experience. It ensures that no one feels invisible, reduced, or defined by a single characteristic. A key part of this approach is people first language, which places the individual before any condition or identity and affirms their humanity above all else. When language is inclusive, it creates a sense of belonging. When it is not, it can deepen inequality even without intention.

People first language means recognising the person before the disability or condition. Saying a person with a disability rather than a disabled person may seem like a small shift, but it carries deep meaning. It reminds us that disability is only one aspect of a person’s life and does not define their worth, potential, or identity.

People-First Language in Practice

People-first language means recognising the person before the disability or condition. For example:

  • Preferred: “A person with a disability” Avoid: “A disabled person,” “the disabled,” “handicapped person,” or “crippled person”

This small shift carries deep meaning. It reminds us that disability is only one aspect of a person’s life and does not define their worth, potential, or identity.

Here are common examples of respectful alternatives (people-first where appropriate):

Avoid (Outdated/Harmful)

Preferred (Inclusive/People-First)

Retard, mentally retarded, mentally challenged

Person with an intellectual disability

Handicapped, crippled, lame

Person with a physical disability; person with a mobility impairment

The blind

Person who is blind; person with low vision

Wheelchair-bound, confined to a wheelchair

Person who uses a wheelchair; wheelchair user

Suffers from, victim of, afflicted by

Person with [specific condition, e.g., epilepsy]

Special needs, differently abled

Person with a disability

Mongoloid, Down’s kid

Person with Down syndrome

Deaf and dumb, mute

Person who is deaf; person who is hard of hearing

It is always important to ask the person themselves what language they prefer, as individual and community preferences can vary. Some may favour people-first language, while others prefer identity-first language (e.g., “disabled person” or “autistic person”). Respecting their choice is the best way to show dignity and inclusion.

For many years, language around disability has been shaped by outdated thinking and social prejudice. Terms such as retard or mentally challenged were once used casually in everyday speech, institutions, and even official communication. Today, these terms are widely understood to be harmful, disrespectful, and unacceptable. They reduce individuals to labels and reinforce stigma and exclusion.

In India, the importance of respectful and people centred language is reinforced by the Rights of Persons with Disabilities Act, 2016. The RPWD Act marks a shift from a charity based approach to a rights based framework, recognising persons with disabilities as equal citizens entitled to dignity, autonomy, and non discrimination. The way individuals are spoken about directly influences how their rights are understood and upheld. Derogatory or outdated language goes against the spirit of this law.

Global organisations such as UNESCO and UNICEF have also consistently emphasised the need for respectful and non stigmatising language in all communication. Their guidance highlights that language should never label or dehumanise, but instead affirm dignity and recognise people as individuals with voices, experiences, and agency.

Letting go of harmful terms is part of social progress. Inclusive language is not about being perfect or fearing mistakes. It is about awareness, intention, and the willingness to change. When we correct our words, we also begin to correct our attitudes.

Using people first language is a shared responsibility. Families, professionals, institutions, media, and policymakers all play a role in shaping public understanding. By choosing words that put people first, we take a meaningful step towards a society rooted in dignity, equality, and respect for all.